Privacy Policy

PackTight Movers (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our direct long-distance moving services, including when you submit information through our contact or quote forms.

Information We Collect

We may collect personal information from you in a variety of ways. The information we collect falls into two categories:

Information You Provide to Us

When you request a quote or contact us for services, you provide us with information that may include:

• Personal Identifiers: Your full name, email address, and phone number.
• Move-Related Information: Your current (origin) address, new (destination) address, desired move date, and details about the size and scope of your move (e.g., inventory list, number of rooms).

Information We Collect Automatically

Like most websites, we may automatically collect certain information when you visit, such as your IP address, browser type, operating system, and browsing behavior through the use of cookies and similar technologies to enhance your user experience.

How We Use Your Information

We use the information we collect for several purposes, primarily to provide and improve our moving services.

To Provide Our Services

• To generate an accurate and detailed binding estimate for your requested move.
• To schedule your dedicated truck and crew.
• To communicate directly with you regarding logistics, updates, and customer support.

To Communicate With You (Consent for Contact)

By providing your contact information (including your phone number) through our quote or contact forms, you are giving your express written consent for PackTight Movers to contact you.

This contact may be for informational and marketing purposes and may be made via:

• Email: To send you quotes, service updates, and moving checklists.
• Telephone Calls: Including manual calls to discuss your inventory and schedule.
• SMS (Text Messages): To provide service alerts, driver status updates, and confirmations.

Your consent is not a condition of purchase. You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails, or by replying “STOP” to any SMS message.

How We Share Your Information

We do not sell your personal information. As a direct carrier, we generally keep your information internal to manage your move. We may share your information only in limited circumstances:

• With Service Providers: We may share information with trusted vendors who assist our operations (e.g., payment processors, email delivery services) under strict confidentiality agreements.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet is 100% secure.

Your Rights and Choices

You have certain rights regarding your personal information. You may request to access, correct, or delete your data. You can also opt out of promotional communications at any time.

Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

PackTight Movers
958 Main St, Ste 5,
Paterson, NJ 07503
Email:
Phone: (973) 979-7975